GartnerRecognized in the 2026 Gartner® Magic Quadrant™ for TMSNiche Player · 3rd consecutive year
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GartnerNamed a Representative Vendor in the 2026 Gartner® Market GuideMulticarrier Parcel Management Solutions
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OUR CUSTOMERS

Trusted by the world's best logistics leaders.

150+ Global Customers across 30+ countries, from national postal operators processing 74 million parcels to global FMCG brands running complex multi-modal supply chains.

Our customers, in their own words

Trusted by the world's leading enterprises for whom logistics is mission-critical

The Problem

Enterprise logistics leaders chose Shipsy for a reason.

They needed outcomes, not features

Every customer came to Shipsy because dashboards and reports weren't enough. They needed systems that execute: reducing costs, improving productivity, and delighting customers.

They needed scale from day one

Not a pilot that works but can't scale. Enterprise operations need a platform proven at 5Bn+ shipments annually across 30+ countries.

They needed AI that actually acts

Not AI that suggests. Not AI that recommends. AI agents that observe, decide, and execute, with governance and audit trails.

From vendors that promise → to a partner that delivers.

How We Work

From as-is to AI-led. In weeks, not years.

Not license-and-leave. We embed, co-create and stay accountable to outcomes.

STEP 01 / 05

Diagnose

A time-and-motion study maps your tasks, volumes, KPIs and friction points — so we target the work that matters.

1 wkto a clear baseline
01Tasks & volumes mappedKPIs · friction points
Opportunity sizedwhere agents help most
STEP 02 / 05

Business Case

A CXO-ready ROI model, quantified before any commitment is made.

ROIsigned off up front
$ROI quantifiedcost · time · risk
CXO sign-offbefore any build
STEP 03 / 05

Deploy

First agent live in 2–3 weeks — a close-room pilot on the real platform, not a throwaway PoC.

2–3 wksto first agent live
First agent liveon the real platform
Sandbox pilotnot a throwaway PoC
STEP 04 / 05

FDEs In

Forward Deployed Engineers embed inside your operation — co-creating, not handing over a manual.

On-siteembedded engineers
FDEEngineers embeddedinside your ops
Co-created workflowstuned to reality
STEP 05 / 05

Scale

30-day measurable results, continuous evaluation, and Outcomes-as-a-Service accountability.

30 daysto measurable results
Measurable results30-day cadence
Outcomes-as-a-Servicewe stay accountable

Proven Results

What our customers achieve

23%
Avg cost reduction
Across transportation spend
20%+
Driver productivity lift
Measured in deliveries per shift
70%
WISMO reduction
Through proactive AI communications
$27M
Largest documented savings
For a single operator, annually

FAQ

Common questions

What types of companies use Shipsy?

National postal operators, global courier networks, FMCG/CPG brands, retailers, freight forwarders, automotive companies, and quick commerce operators, all at enterprise scale.

How long does implementation typically take?

Most enterprise deployments are live within 8–12 weeks. We use a phased approach starting with a pilot and scaling based on proven results.

What ongoing support is provided?

Dedicated customer success managers, 24/7 technical support, quarterly business reviews, and continuous platform optimisation based on your evolving requirements.

What ROI can we expect?

Typical results include 10–23% cost per shipment reduction, 15–20% driver productivity improvement, and 40–50% reduction in manual settlement effort, with outcomes quantified before deployment.

Talk to Shipsy

Act on decisions.
Amplify outcomes.

Logistics is too critical for reactive systems. The world’s leading enterprises are amplifying their teams with AI that acts, so their people can focus on what matters most.

Talk to Shipsy