Head of Global Partnerships & Alliances

About the role

Shipsy runs the logistics operations of some of the world’s largest enterprises. Most rollouts are 12 to 24 month transformations involving services, integration, and change management. Today our Customer Solutions team delivers that work directly. To scale, we need partners. Strategy firms to diagnose. Global SIs to deploy. Technology partners to extend the platform. Referral partners to open new doors.

The Head of Global Partnerships & Alliances builds and leads that ecosystem. You define the partner strategy across all four tracks, sign and activate the right firms, and make sure every joint customer wins. Enterprise buyers spend roughly four dollars on services for every dollar on software. The partner motion is how Shipsy captures that downstream value while accelerating the customer’s outcome.

This is a from-scratch global build. The Shipsy partner programme is live, the four tracks are defined, and the first signatures are in. The next phase is yours to scope, staff, and own. If you have led complex global engagements at a top-tier consulting firm and want to move into building rather than advising, this is the role.

What you’ll own

• The partner strategy. Which firms we work with, in which regions, on which use cases. You set the framework, the targets, and the operating cadence.
• Tier-1 alliance relationships. You personally own the relationships with our most strategic global SIs and strategy firms. CXO at Accenture, Partner at McKinsey, Senior Partner at PwC. These are your accounts.
• A team you build over time. You start as the player-coach, then hire regional partner managers and partner marketing as the motion proves out. Year one is signing and activating. Year two is scaling the team across our hubs in London, Gurugram, and Singapore.
• Joint go-to-market with Sales. Every regional Sales leader gets a partner motion that compounds their pipeline. You shape it together, jointly forecast it, jointly close it.
• Partner enablement. Technical certification, delivery playbooks, AI agent training. Partners must be able to execute Shipsy work as well as our internal teams.
• Sourced and influenced revenue. Concrete quarterly targets on partner-sourced ARR and partner-influenced ARR. You run the partner forecast the way a CRO runs sales.
• Programme economics. Margin structures, co-marketing budgets, MDFs, certification tiers, deal-registration policy. You design what works.

Who we’re looking for

• Top-tier consulting background. 6 to 10 years at MBB, Big-4 strategy arms, or a comparable top-tier firm. You have led multi-stakeholder engagements end-to-end with senior client sponsorship.
• Global relationship breadth. You have built and held senior client relationships across multiple regions. You can pick up the phone with a partner in London and an MD in Singapore in the same week and have both pick up.
• Partner-execution experience. You have worked alongside system integrators, technology vendors, or subcontractors to deliver joint engagements. You know what it takes to co-sell, co-deliver, and split economics fairly across firms.
• Commercial instinct. You can hold your own with a regional MD at Accenture, a partner at McKinsey, a CTO at a tech ISV, or an independent advisor in a single market.
• Builder mindset. You want to design the playbook, not run someone else’s. The role is global from day one, with no existing partner ops to inherit.
• AI and logistics context. Deep familiarity with how AI is reshaping enterprise services markets. Logistics or supply chain experience is a strong plus, not required.
• Operating discipline. Pipeline, conversion, and forecast accuracy matter to you the way project economics matter to a consulting Partner. You will run the partner forecast like a P&L from day one.
• Executive presence. Credible at C-level inside a tier-1 GSI, direct with a regional alliance lead, coachable with your team.

Where the role sits

You report to our Chief Strategy Officer, who owns the partner agenda at the leadership table. You will also work closely with the CEO, who personally drives our largest tier-1 alliance relationships and stays involved in the global partner strategy. Day to day you operate shoulder-to-shoulder with our regional Sales leaders and Senior Directors of Customer Solutions to align the commercial and delivery sides of every partner relationship. You own the global partner P&L, with regional managers based in each major hub.

This is one of the most senior commercial leadership hires we are making. Based in London, Gurugram, or Singapore. We expect significant travel across our hubs and to our largest partner headquarters.

About Shipsy

Shipsy is the logistics platform behind some of the largest enterprise supply chains in the world. Carriers, post and parcel operators, retailers, and FMCG companies use us to plan dispatch, run operations, settle invoices, and handle exceptions at global scale.

Where we are going. Most enterprise logistics still runs on spreadsheets, legacy ERPs, and tribal knowledge. We are replacing that with software that uses AI where it actually helps. Logistics is a multi-trillion-dollar industry that has been under-served by software for decades. We are changing that.

The scale today: - 275+ enterprise customers across 30+ countries - 5 billion+ shipments processed annually - 240+ carrier integrations - 7 global offices — Gurugram · Bengaluru · Dubai · Riyadh · Sydney · Amsterdam · Singapore - 300+ team members

Who we run: Aramex (65 countries, 18,000+ drivers, $27M annual savings delivered) · Heineken (2M+ trips across 70+ countries) · LATAM Cargo (Latin America’s largest airline group, $12B+ annual revenue) · Qatar Post (powers mail to 200+ countries) · Post Luxembourg (50%+ market share, $5M+/year savings) · Teleport (80% of Southeast Asia’s air-logistics network) · plus DPD, Smiths News, Apollo Pharmacy, argenx, Flipkart Minutes, Swiggy Instamart, and hundreds more.

Backed by $35M+ in venture capital from Peak XV Partners, A91 Partners, Info Edge, and others. Featured in the Gartner Magic Quadrant. SOC 2 Type II, ISO 27001, and GDPR compliant. 99.7% uptime SLA.

Trajectory. 50x revenue growth since 2020. Building toward $100M ARR and a public listing.

We are still a startup. Our real scale-up began in 2020 — and we have grown 50x since. Early enough that every senior hire shapes the next decade of the business. You are not joining a steady-state organisation with everything figured out. You will build the playbook, lead the team, and own the outcome — with the speed and agency of a startup and the scale of customers most startups never touch.

This is one of the most important commercial leadership hires we are making.