POST & PARCEL CARRIERS
Parcels are up. Profits aren't. The break is in the last mile — in every driver who wastes an hour at the depot, every customer who calls to ask where their parcel is. Shipsy fixes both.
The Problem
Manual sortation, paper runsheets, no loading sequence. 70–120 minutes lost at the depot before a single delivery is made.
No live ETA. No proactive update. WISMO queries flood CX teams, interrupt drivers mid-route, and destroy NPS scores.
Failed first attempts, manual exceptions, fragmented carrier settlement. Every operational gap compounds as volume scales.
From manual, broken ops → to AI-led execution at every step.
The Solution
From zone design to the doorstep — Shipsy replaces every manual, friction-filled process with intelligent automation that acts, not just reports.
Data-driven zone creation using historical demand and driver capacity. Zones auto-rebalance daily — no driver overloaded, no area under-served.
Scan-sort integration maps zones to cage and vehicle positions. Drivers load in delivery sequence — first stop at the front.
ML models generate 1–2 hour delivery windows based on route, traffic, and historical patterns. Communicated proactively before dispatch.
POWERED BY AGENTFLEET
Astra optimises routes and guides drivers in real time. Clara is a voice-first CX agent — handling WISMO via WhatsApp and live calls, verifying addresses before dispatch, and proactively notifying customers of delays with contextual ETAs. Nexa automates freight audit and carrier settlement.
Learn about AgentFleet →Proven Results
FAQ
Shipsy uses AI-driven microcluster routing, guided loading sequences, and real-time route adjustments to eliminate wasted time at the depot and on the road. Drivers inherit captured tribal knowledge from day one, cutting new driver onboarding time by 45–50%.
Guided loading maps each parcel to a vehicle position based on delivery sequence. Drivers scan and load in order — the first stop is at the front of the van. This cuts depot dwell time by up to 60% and reduces doorstep search time by 2–4%.
Clara, our CX agent, proactively sends delivery updates via SMS and WhatsApp before customers think to call. When ETA shifts mid-route, customers are re-notified automatically — reducing WISMO contacts by up to 70%.
Yes. Shipsy integrates with scan-sort systems, HHT devices, and existing TMS platforms via API. The platform maps to your cage metadata and loading groups without requiring changes to physical depot layout.
A leading European parcel operator achieved 20%+ driver productivity lift, 90%+ delivery window adherence (from 30%), and $5M+ in annual savings within 12 months. A global operator with 74M parcels saved $27M annually.
Live demo tailored to postal and parcel operations. Real outcomes from operators like yours.