AI-Native System of Action
Enterprise TMS and WMS powered by a digital workforce that amplifies human potential — so every delivery keeps the promise your brand made.
Trusted by the world's leading enterprises for whom logistics is mission-critical
The Industry Reality
Not an automation gap. An architecture gap.
Dashboards surface issues. They don't execute decisions.
When volume doubles, headcount follows.
Most AI sits outside architectures never designed for autonomous execution.
Attrition degrades operations when SOPs aren't systematised.
Exception speed and reliability must be designed in, not treated as a by-product.
The new way forward
The Platform
The System of Action for logistics — covering TMS, WMS, and AI agents that execute, not just advise.
The AI Workforce
AI co-workers that handle routine decisions end-to-end — so your teams focus on the work that actually needs human expertise.
Makes live calls and sends contextual ETAs ("3 stops away on vehicle #XYZ"). Verifies addresses before dispatch. Schedules appointments. Escalates WhatsApp to voice if unread after 30 min. Bilingual — Arabic + English live, Hindi and Thai in pipeline.
Closes the tribal knowledge gap. Guides drivers on routing and last-100-metres coordination, and answers payout queries instantly.
Pulls invoices and PODs from any source, runs 4-way matching, and auto-approves within thresholds. Only flags what needs human eyes.
Triages carrier and customer disputes, gathers evidence automatically, and drives resolution — humans govern the complex edge cases.
Global Proof
Milan Dhingra, Chief Product & Technology Officer
Francoise Russo, Chief Digital & Technology Officer
Mohamed Ahmed, Chief Commercial Officer
Our Mission
Every stat on this page has a human behind it. AI handles the routine so your people can do the work that actually needs them.
Every AI agent at Shipsy is designed to amplify a human team — not replace it. Agents handle the routine 80% so your people can focus on the 20% that needs expertise, judgment, and creativity.
Why Shipsy Wins
| Shipsy | Legacy TMS/WMS | Point AI Tools | |
|---|---|---|---|
| Operational depth | TMS, WMS and every workflow — unified | Broad but siloed — humans act | Narrow slice, no context |
| AI-native architecture | AI at the core, not bolted on | AI sits outside the core | Native but ops-disconnected |
| Autonomous execution | Acts in the world, not just reports | Rules engines, not agents | Recommends but rarely acts |
| Enterprise governance | Governed, auditable, explainable | Manual, siloed, no audit trail | Governance is an afterthought |
| Time to value | Weeks, not months | 12–18 month implementation | Fast but shallow |
How We Work
Not license-and-leave. We embed, co-create and stay accountable to outcomes.
Time-and-motion study. Map tasks, volumes, KPIs, friction points.
CXO-ready ROI quantified before any commitment is made.
First agent live in 2-3 weeks. Close-room sandbox pilot on the real platform — not a throwaway PoC.
Forward Deployed Engineers embedded inside your operation.
30-day measurable results. Continuous evaluation. Outcomes as a Service accountability.
Enterprise Readiness
Shipsy operates at the scale, depth and reliability global enterprises require — with the governance to match.
Named a Niche Player for the 3rd consecutive year — highest-ranked on both Completeness of Vision and Ability to Execute among Niche Players. Acknowledged for AI-native innovation, growing European presence, and sustained high growth rates among evaluated TMS vendors.
Logistics is too critical for reactive systems. The world's leading enterprises are amplifying their teams with AI that acts — so their people can focus on what matters most.